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email "reply to" could be better

email "reply to" could be better

Create a thread.

Check "email me when someone replies".

Receive email about reply.

Click mail client "Reply" and compose email.

Email bounces because reply-to address is "community-no-reply @ autodesk.com".

 

Embedded "reply" link in email works.  Said link could also be the actual reply-to email, preventing needless bounces and wasted time.

8 Comments

Reply-to should work automagically and all emails should show enough context in the thread that you can interact from an email client alone without having to load anything in a browser (it's partway there now but it'd be nice to go all the way).

i-make-robots
Advocate
All I know is what happened. FWIW I'm using gmail.

--
Dan Royer :: Marginally Clever::Raising Robot Literacy :: +1.604.916.2281
keqingsong
Community Manager
Status changed to: Implemented

This should be working now. 

confirmed
i-make-robots
Advocate

Cannot confirm.  New reply address appears to be community@noreply.autodesk.com

Ah whoops I stand corrected.

 

The «reply» link works (and I think did before) but replying to the email doesn't.

 

State should be changed back from implemented 

keqingsong
Community Manager
[Image]

Get Outlook for iOS<>

[actual image from Mail.app]

 

Capture d’écran 2016-12-20 à 17.33.49.png

 

[actual image of the raw message return path]

 

Capture d’écran 2016-12-20 à 17.35.01.png

Definitely broken.

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