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Advocate
Advocate

My office is moving to an IT management model where no users in the office have access to an administrator password.  We're requesting our out-of-house IT firm whitelist all updates initiated by Autodesk Access, but Desktop Connector is updated by a separate installer downloaded from the internet.  Having Desktop Connector bundled into Autodesk Access would make our IT management simpler.

 

Additionally, I encourage my users to run all Autodesk updates as a first step when troubleshooting.  However, most users only run updates presented by Autodesk Access.  Most users forget about the additional update step of checking for Desktop Connector updates (which is why I have to come visit their desks).