Anuncios
Welcome to the Revit Ideas Board! Before posting, please read the helpful tips here. Thank you for your Ideas!
Comentario
Collaborator
Collaborator

I recently put in a ticket on this issue.  Here is what I received in response: 

Thank you for your technical support inquiry.  I understand you are having a problem with pinned template files dropping off the recent documents list in Revit.
Our development team is aware of the issue and has acknowledged that the pin feature in Revit is not perfect and that it does not always work as intended. This has been logged as a development ticket for a potential improvement.
I apologize that I cannot give you a timeline on when improvements will be made, but the development team is aware of the feature's potential for our customers.  
If you have any additional questions or concerns, please respond to this or any case email, and I will be happy to assist you further.

And I see that you already have voted for the idea, which is great, as the number of votes will help the development team to evaluate the priority of the issue and provide a fix as soon as possible.

Thank you for bringing the issue to our attention.

Please don’t hesitate to let me know if you have any questions or concerns! 

"...potential improvement."?  What I take from this is until they get enough votes on this bug that they know exists, that it probably won't be fixed.  Sorry Autodesk, but you have let me down this time.  In the meantime, I guess we need to try to get lots of votes for this idea!