Help with HSMWorks 2018 Ultimate silent installs

[ttinker05]

I am in the process of trying to create a silent deployment for HSMWorks 2018.  We are using the Education Standalone licenses.  I have already retrieved the product key and serial number.  I created the deployment through the setup.exe, updated the license/prodkey information on the setup.ini file, and pushed the application out via an install script.  The application installs just fine, but I keep receiving a popup asking to enter the serial number again, once HSMWorks is opened (see screenshot below).  We are pushing this product out to many lab machines, so is there a way to activate the product and prevent the popup from appearing.

Thanks

[matthew.nichols]

@ttinker05

Have you had HSMWorks installed on the laptops before? If so on one of the ones you have uninstalled it on check to see if the serial number is still in the registry.

[ttinker05]

Thanks for the quick response. 

I was able to find the registry keys for the old installation on some of our other machines.  For the new HSMWorks 2018 installation, I added the adlm serial reg key, with the serial number we were given.  I also replaced the adlm productid with the product key we were given.   When I re-open the applcation, I receive the following error:

and then...

[jeff.pek]

Can you PM me with the changes you made to the registry and to setup.ini?

Thanks,

  Jeff

[ttinker05]

I was able to get it to sort of work by using the directions here:

https://forums.autodesk.com/t5/hsm-support-forum/hsm-2018-silent-install/m-p/7091176#M18116

Had to remove a few things from our script that were causing it to error out, but I ran that against the downloaded package instead of creating a deployment through the setup.exe GUI.  The activation box still pops up when I initially open HSMWorks, but by just clicking the "Enter a Serial Number", it activates the license without actually having to re-enter the serial number and register the product.  

[Tianq]

@ttinker05 Create a deployment through setup.exe does not support to have license information set yet. When using the script described in another thread to support silent install, it should activate the product without any dialog pop up. PM me if you keep seeing "Enter a Serial Number".