[FAQ] How to start a new support ticket in this forum ?

[nicolas_chaverou]

If you want to start a new support ticket in this forum, please check existing topics and if you cannot find a similar topics, create a new one, and describe your problem or idea. If you found a corresponding one feel free to subscribe to it and upvote it.

Also make your topic title explicit and prefix it with [Request], [Support] or [Bug] such as:
[Request] Add support for Maya 2026

Finally always mention:

- Maya version

- Golaem version

- Rendering engine and version if applicable

Additional resources

• Golaem Help: https://help.golaem.com
• Check How to send your scene to Golaem Support in the General FAQ 

[nicolas_chaverou]

If you want to start a new support ticket in this forum, please check existing topics and if you cannot find a similar topics, create a new one, and describe your problem or idea. If you found a corresponding one feel free to subscribe to it and upvote it.

Also make your topic title explicit and prefix it with [Request], [Support] or [Bug] such as:
[Request] Add support for Maya 2026

Finally always mention:

- Maya version

- Golaem version

- Rendering engine and version if applicable

Additional resources

• Golaem Help: https://help.golaem.com
• Check How to send your scene to Golaem Support in the General FAQ 

[J_O_R_D_A_N]

Will there be added support for 3DsMax 2026? Regarding Goalem?

Help Documentation states 3dsmax support only up to 2024 ( with 2024 )

[nicolas_chaverou]

Hey there, thanks for your message

Can you please open a new topic as explained in the topic you answered to so we can use it to provide a complete answer and follow up

Thanks in advance 🙂

[grgroupbangalore_seo]

When requesting a new feature or enhancement, ensure that you specify the issue you're trying to solve, offer potential solutions, and demonstrate how it will benefit a wide range of users. Add the priority, pertinent project context, and any workarounds you're employing. Provide references, screenshots, or examples to back up your request. Remain cooperative and positive; this helps the team assess and set priorities efficiently.

[johnwick954999]

thank you for information