Read Access Denied Shared Project Hub

[kenhartikainen]

We have a shared project in our team hub that I and another member have lost access to. When I try to open the project folder, it briefly shows the contents, then bounces back with the blue banner -  "read access denied" Not sure what has changed. I think we all recently had a fusion update. We reinvited everyone and gave permissions to everyone, but still the same issue. Only one team member is able to access the project.

Anyone ideas on how to fix this? Thanks

Ken 

[RajkumarIlanchelian]

@kenhartikainen Can you send your email associated with your account to @Andy.Spivey and @porkodi_autodesk please? We can check in the backend to see what could be happening. 

[Andy.Spivey]

Hi @kenhartikainen - I had sent a DM asking for some additional information - can you provide the details requested in the DM for the team?

Thank you!

[kenhartikainen · Accepted solution]

Hi Andy,

Sorry we managed to sort it out. Thanks for your help

Ken

[Andy.Spivey]

Excellent Ken, thank you and have a great weekend!