Lost all files

[mathieu_labaune66NEG]

Hello,

After an update, Fusion asked me to select a Hub, I selected a hub that was shared with me. I was not able to find my files. So I asked the team to remove my access from this hub. Then I restarted Fusion and it asked me to create a new hub, which I did. After that I was able to see few of my files in the "My editable documents" but I try to open one it says I do not have permission.

Can someone tell me how to retrieve all my files? I spent many hours on them and cannot redo everything.

Thanks for your help

Math

[RajkumarIlanchelian]

@mathieu_labaune66NEG You mentioned " I selected a hub that was shared with me." 

1. In the hub that you moved all your files, do you see the files in that hub? 
2. Can you direct message me your email used for Fusion? I can check in the backend .

[RajkumarIlanchelian]

@Andy.Spivey Tagging you to the thread. We may need your help eventually. 

[mathieu_labaune66NEG]

Hi,

Thanks for your answer. The email address I use in Fusion is m*****.l******@gmail.com

regards

[RajkumarIlanchelian]

@mathieu_labaune66NEG This email account shows that you have one active hub which is what you are seeing now and two "inactive hubs".

One of the inactive hub is from an email ID mathieu.labaune@i*******.fr. This hub is the one that seems to have projects like Math lab - Assets. Are those the projects that you are looking for? 

[mathieu_labaune66NEG]

yes this could be that. There should be several models in Mat Lab 

[Andy.Spivey]

Hi @mathieu_labaune66NEG  - I sent you a DM with some additional details regarding, based on Raj's response above:

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@mathieu_labaune66NEG This email account shows that you have one active hub which is what you are seeing now and two "inactive hubs".

One of the inactive hub is from an email ID mathieu.labaune@i*******.fr. This hub is the one that seems to have projects like Math lab - Assets. Are those the projects that you are looking for? 

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