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Worrying error message when attempting to open recovery file

peteGCAB6
Enthusiast Enthusiast
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Worrying error message when attempting to open recovery file

peteGCAB6
Enthusiast
Enthusiast
Hi All,
 
Just tried to open a file, and it said there was a recovery version available. When attempting to open this file I got this rather scary error message that I have never seen before.
Can anyone shed any light on what this means and how to fix it? Knowing fusion and the whole cloud integration thing, i'm half expecting this to just fix itself, but i am also nervous that this is a sign of a serious problem that could loose to data loss.
Thanks,
Pete.
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Message 2 of 2

Phil.E
Autodesk
Autodesk

Hi,

 

It's not clear why this would happen, just based on your description.

 

First, do you need to open the recovery file? Or is the existing design saved to the cloud okay to use going forward?

 

There is an older solution listed in this article, it describes how to manually find the recovery files.

https://forums.autodesk.com/t5/fusion-360-support/can-t-open-recovery-file-error-message-the-path-is...

 

Here is the article mentioned:

https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Unable-to-open-a-file-af...





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


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