Wont connect to the internet - Please HELP ME

[piettro_laurindo]

I'm unable to connect to the internet through Fusion 360, I'm going crazy here, I've tried EVERYTHING! I have educational access, my system is Windows 11, a Dell Ryzen 5 RTX 3050. Everything was fine until yesterday, suddenly went offline. I've tried:

• Repairing and reinstalling, and I couldn't even work offline anymore
• Formatting my computer and reinstalling, also didn't work. now i cant even instal fusion
• Unchecking the read-only option, but it keeps reverting, showing just a dash symbol (image1)
• Trying to create permissions in proxy, but I'm not sure if I'm doing it right and i dont use one.

PLEASE help me, I really need it for my college work.

[RajkumarIlanchelian · Accepted solution]

@piettro_laurindo @Can you please try a couple of things ? 

1. Can you connect to a different network like your mobile hotspot and see if Fusion launches in online mode? 

2. Can you restart your router and see if that helps ? 

[piettro_laurindo]

Its works!!!!! UAU jesus im felling dum, all day long and thats the solution, switch to my internet phone and it works. But how can i fix my wifi?

[RajkumarIlanchelian]

@piettro_laurindo @So something in your current network is blocking access. Did you try a restart of your router ? 

[piettro_laurindo]

Yes, so many times heheh but dindt work
I dont know how to solve it, but i guess is something with this:
https://ui-dls360.autodesk.com

Run the diagnostics, and the results are in the image bellow

[RajkumarIlanchelian]

@piettro_laurindo @If you click on the link and open in your browser what results does it show. 

[piettro_laurindo]

On my wifi, nothing Image 1

But in my internet phone, apears this: image 2

[RajkumarIlanchelian]

@piettro_laurindo @The second image is the response you need to get. So in your WiFi it seems like either your firewall or something else is blocking this access. If you go windows defender and turn off your firewall see if you can access that link. If you can then it is the firewall that will need to give it access. 

[piettro_laurindo]

First, want to thank you for help me,
disable all firewalls, but not work =/

[RajkumarIlanchelian]

@piettro_laurindo @If you login to your router you will see it has a firewall too check it there. It might be that the ISP is blocking it? I say that because if you went with a different ISp (your phone) it worked. 

[piettro_laurindo · Accepted solution]

I dont know how to get my wifi thoght my browser, buuut i menage to solve it follow this commands in the cmd:

netsh winsock reset all (Enter)

netsh int 6to4 reset all  (Enter)

netsh int ipv4 reset all   (Enter)

netsh int ipv6 reset all   (Enter)

netsh int httpstunnel reset all  (Enter)

netsh int isatap reset all  (Enter)

netsh int portproxy reset all  (Enter)

netsh int tcp reset all  (Enter)

netsh int teredo reset all (Enter)

NETSH INT IP RESET all (Enter)
netsh winsock reset all (Enter)
ipconfig /release  (Enter)
Ipconfig /flushdns  (Enter)

But im curious, what is your guest to this problem?

[piettro_laurindo]

And again, thanks for your support, 
Im really appreciated