WinError 10061

[JHRendon]

urlopen error [WinError 10061]

[James.Youmatz]

Hi @JHRendon ,

This is due to you having a proxy server set up that is refusing the connection to our servers from your computer. 

2019-07-17 06:52:12,724 - MainProcess(12180) - InstallDriver - adsk.dls.streamer.process - INFO :: Proxy enabled True

Are you aware you had a proxy setup? If so - have you whitelisted all the ports and domains? If not, can you disable your proxy and try installing then.

Thanks,

[JHRendon]

I don't get it....

where can i see that? I do not know if I have proxy connections...

[James.Youmatz]

Hi @JHRendon ,

This would be under the LAN settings which is greyed out because your machine is configured by a system admin. Can you contact them and inquire about the proxy connection?

Thanks,

[JHRendon]

What you mean? This is my personal computer? What i need to do? 

[James.Youmatz]

HI @JHRendon ,

Try this:

1. Search for command prompt
2. Run command prompt as admin
3. type: netsh winhttp show proxy
   1. Does it show a proxy, or does it say direct?
4. If it shows a proxy, type: netsh winhttp reset proxy

Let me know if that works.

Thanks,

[JHRendon]

It says this?

[James.Youmatz]

Hi @JHRendon ,

That is strange you are getting that proxy error then. Can you try running a virus scan, as well as launching the Fusion installer as an admin?

If that fails, we can schedule some time to do a remote session.

Thanks,

[JHRendon]

Virus scan says all is good... 😞

where we can make that remote session...  i can do it any time.. like now 😞

[James.Youmatz]

Hi @JHRendon ,

Email me at james.youmatz@autodesk.com and we can set something up. Also, are you on a home internet network?

Thanks,

[Anonymous]

Hi James,

I got exactly the same error although I am not using a proxy server.

I am on my home internet network.

Do you still know how you fixed it the last time?

Thanks for helping.

Janik

[Anonymous]

I'm am getting the same issue, no proxy server on, no firewall, I'm login in as admin

I even tried this method

 C:\Users\Home\AppData>"Fusion 360 Client Downloader.exe" -o single

I still get Winerror 10061

[daniel.bartenschlager3KT8U]

The same at my system. No proxy, every port and application allowed in firewall but still Winerror 10061...