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Will not let me download version for personal use

5 REPLIES 5
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Message 1 of 6
mark3
270 Views, 5 Replies

Will not let me download version for personal use

Start the Download but gets part way through then error stops download 

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5 REPLIES 5
Message 2 of 6
RajkumarIlanchelian
in reply to: mark3

@mark3 Can you post an image of the error? Also it should have a link for you to download a log file that you can attache here please? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 6
mark3
in reply to: RajkumarIlanchelian

Attached a file on report

TIA
Message 4 of 6
RajkumarIlanchelian
in reply to: mark3

@mark3 Sorry but there is no attachment to your post. 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 5 of 6
mark3
in reply to: mark3

tried to up load error log direct from down load again. Would not accept a direct copy of the .log file  in the attachment Box.

Maybe this issue should be address so the log can be upload straight away instead of having to copy into a long word doc.
Please find attached a word doc copied from error log and a .png file of the error report on installation

Message 6 of 6
jhackney1972
in reply to: mark3

With the error you show, take a look at this Autodesk help page.

John Hackney, Retired
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