Solved: White screen

bestemy96 · ‎04-30-2022

Hello.
I have a probem and from what i looked and did on the forum, it didn't help. Immediately after installation and startup, the application turns white and then says there is no internet connection.

jhackney1972 · ‎04-30-2022

You need to gather your Fusion 360 log files and attach them. In particular, please make sure one of them is the autodesk.webdeploy.streamer.log. If you do not know how to find your log files, follow this website instructions for your operating system.

John Hackney, Retired
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bestemy96 · ‎05-02-2022

I attached the .log files.
Thank you

bestemy96 · ‎05-08-2022

Anyone?

jhackney1972 · ‎05-08-2022

The WebServices.log constantly repeats that Fusion 360 application is not installed correctly. I would do a Clean Uninstall, according to this website, and then reinstall making sure you are using a Windows account with adequate permissions. I would turn off both AntiVirus and User Access Control before installation and turn back on afterwards. I would also make sure your Windows Firewall is configured to allow ports required by Fusion 360.

John Hackney, Retired
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bestemy96 · ‎05-09-2022

Hello. I did all of the above. Same result.

bestemy96 · ‎05-15-2022

Solved. I went to a friend's house and I connected to his network and out of curiosity I opened Fusion 360 and it seems to have worked .. There is a problem with my internet network.