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When logging in it keeps kicking be back to the log in.

tchester1
Observer Observer
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Message 1 of 6

When logging in it keeps kicking be back to the log in.

tchester1
Observer
Observer

When I log in to my education edition for fusion 360, it first flashes the logos of browsers, then the fusion logo. After a few seconds, the application then refreshes and takes me back to the login. It is an endless loop. I am unsure what prevents a login from being on my computer's side or the applications.

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425 Views
5 Replies
Replies (5)
Message 2 of 6

timothy_olms
Observer
Observer

I am experiencing this same problem. I've tried uninstalling and reinstalling Fusion 360 however that did not resolve the issue.

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Message 3 of 6

21301408ZE3Z
Observer
Observer

I have the same issue. I recently installed the software for school purposes and can't sign in. I've tried signing in on two different devices, and it won't work.

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Message 4 of 6

kepaevans
Observer
Observer

I have the same issue. 😫

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Message 5 of 6

mrjwpowell
Observer
Observer

Same issue here

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Message 6 of 6

mrjwpowell
Observer
Observer

Update :

So contacted support to be told it is an account issue as I was previously a student (Of 3dsmax) and my licence has expired - Even though I had downloaded the Personal Use version. 

I informed them I had also tried another email and even tried the 30 day free trial on a different email and still encountered the same issue.

They need more time to look into this and will update as I find anything out.

1 Like