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What is the latest version of Fusion 360?

10 REPLIES 10
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Message 1 of 11
EdDRM
192 Views, 10 Replies

What is the latest version of Fusion 360?

I was told by Vinaya at Autodesk customer support that...

"The latest version of Fusion is 2.0.11894, released on December 13th."

Is this true?

This what I have... 

Fusion 360 2.0.17721 x86_64

 

10 REPLIES 10
Message 2 of 11
g-andresen
in reply to: EdDRM

Hi,


@EdDRM wrote:

I was told by Vinaya at Autodesk customer support that...

"The latest version of Fusion is 2.0.11894, released on December 13th."

Is this true?

This what I have... 

Fusion 360 2.0.17721 x86_64

 


1. today  > 11.29

2. same here

 

günther

Message 3 of 11
ryan.bales
in reply to: EdDRM

The current version can always be found on the Whats new page:

 

https://www.autodesk.com/products/fusion-360/blog/october-2023-product-update-whats-new/

 

 



Ryan Bales
Fusion 360 Product Support
Message 4 of 11
EdDRM
in reply to: ryan.bales

That's what I thought.

Any idea why customer support wouldn't know that.

It seems like they think the last update was in December of last year.

Message 5 of 11
ryan.bales
in reply to: EdDRM

From what i can tell, your case is with our accounts team and talking to someone unlikely to be familiar with Fusion.

It's mostly that "Customer Support" is a very broad term for a very large company with a significant number of products. Non commercial subscribers are entitled to talk to our accounts team and they often try to help but also are unfamiliar with the programs.



Ryan Bales
Fusion 360 Product Support
Message 6 of 11
EdDRM
in reply to: EdDRM

We have a commercial subscription.

Why wouldn't they get us in touch with the proper support?

Message 7 of 11
ryan.bales
in reply to: EdDRM

I don't know but its not something that makes me happy to hear.

I would highly recommend using the options here to contact support directly: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/What-are-the-Techn...


Ryan Bales
Fusion 360 Product Support
Message 8 of 11
EdDRM
in reply to: ryan.bales

I'm pretty sure I have tried all of those options.
Message 9 of 11
ryan.bales
in reply to: EdDRM

 I don't see any cases with my team. In-Product Chat should be the fastest way to get hold of us, web and Schedule a call would work too. 

 

If you are using web chat - you are NOT chatting with "Product support." But likely are accounts team. 

 

As a commercial subscriber - from Fusion do the following:

  1. Click the Autodesk logo in the lower right
  2. Type your issue
  3. Scroll down
  4. Click 'contact a support agent'
  5. You should only wait around a minute before chatting with product support

Screenshot 2023-11-29 at 11.40.52 AM.png



Ryan Bales
Fusion 360 Product Support
Message 10 of 11
EdDRM
in reply to: EdDRM

Thank you,

i willl do that right now.

Message 11 of 11
EdDRM
in reply to: ryan.bales

Thank you allset ..that worked like a charm

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