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web login failure - only restart helps

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designingberlin
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web login failure - only restart helps

Since the online web based authorization I constanly run into an issue: I can't login on the webpage that open from within fusion - username or email unknown.

 

The only way to start fusion is to go to the autodesk homepage and log in (with the unrecognized email adress). When restarting Fusion the webpage somehow it identifies my existing online login and start without any issue.

 

Can anyone track soen, what is goning on here. Why does my fusion login not work when trying to start fusion directly.

 

Thanks,

Stefan

 

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