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Web browser sign on does not open

Message 1 of 2
34 Views, 1 Reply

Web browser sign on does not open

Hi there, I've recently run into a problem with my personal use version of Fusion 360. When I launch the application on my desktop the "Welcome to Fusion 360" splash screen loads, with the sign in button, but when I click it and it says "Check your web browser to sign in" it doesn't load a browser.

I have tried repairing and resetting the application with the included utility service.

I have tried rebooting my PC and router.

I have uninstalled and reinstalled Fusion 360.

I have followed the instructions at this link (

- of note the ADSKIdentityManager doesn't seem to exist in the Registry Editor despite installing it with the dedicated package from Autodesk.


I am doing all this as an administrator user on my PC.

I am running Windows 11 Pro version 22H2 OS build 22621.2428

I am using the latest installer from

This application was working normally previously

This application is working normally with the same account on my laptop (but it's an underpowered machine, hence why I want it on my desktop).


Any help would be greatly appreciated.

Message 2 of 2
in reply to: stopthewindow

i have the same issues


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