hello,
i have noticed that occasionally the view cube is not working correctly. the small house icon disappears and the cube becomes inactive. clicking on it does nothing. also it seems like its is a lighter shade of grey? that may be due to it not being clickable. i have not found any solutions to this issue, and i cannot determine the cause. usually it becomes usable after a while. hopefully this is just user error and someone can tell me how to fix it. its not a huge issue but it is very frustrating.
thanks
Solved! Go to Solution.
@Anonymous wrote:I came across this issue today as well. Just wanted to let you guys know I was able to get it working again by pinch zooming in and out on my Macbooks trackpad. Hope it helps!
Thank you @Anonymous
I tried the pinch to zoom on my surface pro (1) running windows ten and scrolled back over to the view box with my mouse and it solidified.
(version: 2.0.2139)
Yes, freezes up often on my Mac Book Pro track pad. It just reminds me to shift, track pad, rotate my view.
Eli DElia
Lead Designer Aerial Sport League![]()
This is one of those frustrating issues for us and you.
Bottom line on fixing bugs: I need to be able to reproduce it. If a crash or bad behavior can be reproduced, then we can set a break point in the code and figure out exactly what is going on.
I cannot reproduce this issue. I test Fusion on 4 completely different MacBook machines, including one from the "wild" (a former customer machine), and whatever causes this never happens to me.
It may be related to: other apps, your design complexity, your video card, old drivers from other apps, it's hard to say. Here is where you all can help: Narrow down the condition that causes this so that I can repeat it.
Try these things, not necessarily in order, these are independent steps. Try them one at a time and see if it makes a difference.
Thanks for your patience and help with this. I look forward to finding the cause of this so we can fix it.
Regards,
I had this issue, but have not seen it for some time now...
( watch now that I said this, it will happen today... )
I just had this happen to me.
My setup:
Macbook pro 15" retina with 2.3GHz i7 and Nvidia GT 650M card
8GB RAM
Fusion 360 versio 2.0.2,317
Was running chrome with ~12 tabs open. No other programs except finder.
Tried:
It didn't work. Then, when messing around with energy saver/ graphics card settings it started working again. I have no way to know for sure that this caused it.
When the isssue happened I had automatic switching between integrated intel graphics and Nvidia card. The power plug was in a working the whole time.
Anyhow back to work!
I found to reactivate the cube just zoom or move the view with your mouse. It's a little frustrating but I have pretty much abandoned the cube for Shift / Mouse to adjust the view. Still would be nice for the cube to just work regardless.
Eli DElia
Lead Designer Aerial Sport League![]()
Happened again. Same computer as I mentioned above.
EDIT: running version 2.0.2,455
Also, something weird happend when I was checking the version (top bar menu -> "about fusion 360). See added images. Model workspace running fine.
BUT I am currently forcing my computer to run with the integrated intel iris card only. (hardware issue with the nvidia card).
Might be a clue, might not.
Hi,
Thanks for the update. I can try some more steps to reproduce it, for one, turn off NVIDIA.
Regards,
Just started having this problem on Mac OS Sierra and You're Right -- Pinch Zooming fixes the dead cube!!!
@Anonymous wrote:
@Anonymous wrote:I came across this issue today as well. Just wanted to let you guys know I was able to get it working again by pinch zooming in and out on my Macbooks trackpad. Hope it helps!
Thank you @Anonymous
I tried the pinch to zoom on my surface pro (1) running windows ten and scrolled back over to the view box with my mouse and it solidified.
(version: 2.0.2139)
Thanks and noted.
(internal reference FUS-25923)
I am seeing this same issue, under the same circumstances, but the view cube is not only "grayed out" but its also comprised of dashed lines, instead of the normal solid lines.
@Anonymous
Welcome to the Fusion forums!
To help us all understand this problem, can you post your graphics diagnostic information? There is a tool on the ?Help menu for this.
Thanks!
I'm having the same issue, and I can confirm that pinch-to-zoom "unbreaks" the view cube. I'm glad I stumbled into this workaround, because it's a very frustrating problem that I encounter frequently, and only a restart of the program would fix it before I learned about the pinch zoom trick.
Here is my graphics diagnostic info:
[GPU Information]
GPU Device: AMD Radeon R9 M395X
GPU RAM: 4,096 MB
GPU Driver API: OpenGL
[Graphics Effects Settings]
Use high-resolution graphics: Off
Anti Aliasing: On
Ambient Occlusion: On
Object Shadow: Off
Ground Shadow: On
Ground Reflection: Off
Selection Display Style: Simple
Transparency Effect: Better Performance
[Limit effects to optimize performance]
Off
I'm on an iMac (Retina 5K).
@Anonymous
I'm assuming then that you are using a wireless trackpad? If so, how old is it?
Thanks,
Affirmative. It is the Magic Trackpad that came with my iMac. While the model is called "Late 2015," I just purchased it from Apple a few months ago, so it should be the latest trackpad they're using.
I'm also using a 3dconnexion Space Mouse Pro to navigate around in Fusion in parallel. It could be some weird interaction of the two.
That's entirely possible.
Be sure you have their latest drivers.
http://www.3dconnexion.com/service/drivers.html
This is great info, thanks for the updates.
Regards,
It's 2017 and this problem still persists. Please fix this super obnoxious bug.
Fusion 360 version 2.02938
Mac 10.11.6 with 16GB of RAM.
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