Announcements
Autodesk Community will be read-only between April 26 and April 27 as we complete essential maintenance. We will remove this banner once completed. Thanks for your understanding

Very Faulty App Scaling on High DPI Windows - I'm totally stuck!

nicWUZBZ
Participant

Very Faulty App Scaling on High DPI Windows - I'm totally stuck!

nicWUZBZ
Participant
Participant

Hi,
I've been using Fusion 360 for about a year but, yesterday, something strange happened, turning it to virtually useless. It may have been related to a driver upgrade, but that was hours before. Right before my eyes, as I was working with the app, the display went from sensible to what you can see in the photos below.
The window initially opened at 640x480, which looks silly on my 3840x2400 screen. As you can see, some items appear extremely small, like the row of icons above the toolbar, but the toolbar itself is big with oversized text.

I using the latest version of Fusion 360 (2.0.12392) because I have uninstalled and reinstalled it a few times now. I have even done some registry cleaning. However, each new installation does the same.
My machine is a Dell XPS 17 9710 running Windows 10 Home. It is fitted with integrated Intel UHD graphics and a NVIDIA GeForce RTX 3050 GPU.

I am at a loss! However, I feel sure that somebody will recognise this issue and can quickly tell me how to get going again. Thanks for any assistance.

Cheers, 'Nic


Fusion.jpgFusion Version.jpg

0 Likes
Reply
Accepted solutions (1)
295 Views
2 Replies
Replies (2)

HughesTooling
Consultant
Consultant
Accepted solution

Does anything in this article help?

 

Mark

Mark Hughes
Owner, Hughes Tooling
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature


1 Like

nicWUZBZ
Participant
Participant

Many thanks HughesTooling!
I vaguely remember seeing that page during the panic phase of my trying to fix the problem. However, I was confused by the aim. I thought it was to disable High DPI scaling and, interestingly, when I looked at the app settings, I already had what was suggested: to "Uncheck Override high DPI scaling behavior."

Today, thanks to your suggestion, I checked the page again. The app setting is unchecked. However, in Preferences, I managed to check the teeny tiny box by HighDPIScaling in Preview Features/General. It looked like it might have been uncheck! I then kept my fingers crossed as I applied the changes, hoping the the tiny text on the buttons were what I expected. Lo and behold, I have a much better view on my CAD work!

So, in summary, Fusion 360 works fine now that High DPI scaling is enabled, which is somewhat contrary to the Support and learning page. Nevertheless, with your guidance and persuasion, the problem is resolved.

Cheers, 'Nic

1 Like