Uploads and Cloud solving stuck

Ex_Machina_Engineering
Advocate
Advocate

Uploads and Cloud solving stuck

Ex_Machina_Engineering
Advocate
Advocate

Hello guys,

I can't seem to upload new versions of my files and also when I try to solve a simulation on the cloud, it just says sending forever, but it never does send it.

 

I followed the instructions in the "Upload Pendiing" thread and I don't see the files pending message when I close Fusion but the problem persists...

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dean.dekovic_gideon.brothers
Advocate
Advocate

Hi,
had a similar problem about a month ago. 
I downloaded a STEP design from the hub, and it had Croatian letters in it (č,š,ž,ć etc). On upload, this one letter changed to "¸". The upload got stuck, and for some days I couldn't exit Fusion normally. Only after reinstall, the situation cleared. 

Used this tool:
https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/How...


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James.Youmatz
Autodesk Support
Autodesk Support

Hi @Ex_Machina_Engineering,

 

Can you post your diagnostic log files? Would be curious to see what's going on.

 

Thanks,



James Youmatz
Product Insights Specialist for Fusion 360, Simulation, Generative Design
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