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Update Keeps Failing

2 REPLIES 2
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Message 1 of 3
ejohnson43EDQ
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Update Keeps Failing

Hello, I have tried restarting my computer and that hasn't helped. My internet connection is not the issue.

2 REPLIES 2
Message 2 of 3

@ejohnson43EDQ I have adzes our engineering team to look at the logs. Can you please restart your machine in the meantime to see if that helps? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 3

Hi @ejohnson43EDQ ,

Are you using a wi-fi currently for internet connection? It seems this issue may result from a unstable internet connection.

If possible can you please switch to ethernet cable to connect to internet before starting installation?

 

Regards
Sikandar

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