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Update Fails

7 REPLIES 7
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Message 1 of 8
calexpavel
210 Views, 7 Replies

Update Fails

I restarted computer but the problem persists.

7 REPLIES 7
Message 2 of 8

@calexpavel In Fusion can you go to help-support and diagnostic- Fusion service utility - run the Repair Fusion. 

does that help? 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 3 of 8

I have had the same problem on one of my computers. Two other computers have updated fine, but the one won't. Now files that have been updated on the new version carry warnings when I open them on the computer that is on the previous Fusion version. I have tried the Fusion service utility, but all it seems to do is try to update to the newest version, and fails at 96%. I cleared the cache from the Fusion menu. I tried downloading the updater from the Autodesk software management webpage.

 

I'm not sure what to try next...

Message 4 of 8
butch_berney
in reply to: butch_berney

Adding this note as it might be useful to someone that lands on this forum thread in the future.

 

I ended up uninstalling Fusion using Windows Add/Delete Programs, then reinstalling using the downloader. Not sure why uninstalling first worked where the regular update wouldn't, but my problem is resolved now. 

Message 5 of 8
jhackney1972
in reply to: calexpavel

It would seem that your hard drive is full so the installer cannot finish.  This is the error from your log file.

 

Device Full.jpg


"If you find my answer solved your question, please select the Accept Solution icon"

John Hackney
Retired

Beyond the Drafting Board


Message 6 of 8

Can't repair because i don't have enough space on disk. I fixed it by reinstalling.

Thanks for help.

Message 7 of 8
calexpavel
in reply to: jhackney1972

Indeed. I don't have enough space on disk. I reinstalled fusion latest version and it's good now. Thanks!
Message 8 of 8
calexpavel
in reply to: jhackney1972

Indeed. I don't have enough space on disk. I reinstalled fusion latest version and it's good now. Thanks!

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