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update failed

salesFUL6L
Explorer

update failed

salesFUL6L
Explorer
Explorer

I have restarted the computer multiple times and still failed to complete update.

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7 Replies
Replies (7)

dsouzasujay
Autodesk
Autodesk

Hi @salesFUL6L 

 

Sorry to see that you're facing this problem.

Could you please follow below article and see if the problem get fix?

 

Repair Fusion 360 from Fusion 360 Service Utility


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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salesFUL6L
Explorer
Explorer

Was not able to repair. It says server problem WinError3.

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dsouzasujay
Autodesk
Autodesk

Hi @salesFUL6L 

I saw 2 sessions of Fusion 360 started almost simultaneously. Currently I don’t have idea what may cause this situation.

 

Can you please try

If you still not able to Launch Fusion 360 then please share latest autodesk.webdeploy.streamer.log

 

 


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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salesFUL6L
Explorer
Explorer

I tried to uninstall multiple times but it doesn't uninstall.

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dsouzasujay
Autodesk
Autodesk

@salesFUL6L 

 

When you say 'doesn't uninstall'. Does the uninstall process starts? do you get any error message while uninstalling?

 

Could you provide more details?


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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salesFUL6L
Explorer
Explorer

The uninstall process starts, a fusion 360 window flashes and disappears and there is no error message.

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dooyoul_chung
Autodesk
Autodesk

Hi @salesFUL6L 


If you still have problem uninstalling Fusion 360 then try install again after remove folder %localappdata%\autodesk\webdeploy

Hope this works for you.
Thanks.

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