Update failed to complete

Anonymous
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Update failed to complete

Anonymous
Not applicable

I have tried restarting my computer and reopened the software, and the update keeps failing before reaching 50%. I have attached a diagnostic log, I hope it is helpful. I thank in advance to anyone who helped!

maxchiamlisong_0-1605020062640.png

 

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RajkumarIlanchelian
Autodesk
Autodesk

@Anonymous thank you for attaching the logs. Logs shows an error:

 

SSLError: [SSL: DECRYPTION_FAILED_OR_BAD_RECORD_MAC] decryption failed or bad record mac

 

 

Here is an article that could help resolve this problem. (I would try the clearing temp folder to start with).

Rajkumar Ilanchelian
Autodesk Fusion

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