Unsure what is preventing installation

[mehul.agarwalEDXTC]

While installing, I am receiving this message upon 99% process completion. There is no Error code and I can't understand what to do with the Log file.

I've attached the log file as it is generated. Please help! 🙏🙏

[CGBenner]

@mehul.agarwalEDXTC 

Welcome to the forum!

@RajkumarIlanchelian can you take a look at this?

[RajkumarIlanchelian · Accepted solution]

@mehul.agarwalEDXTC Our apologies for this experience. Can you please try the below? 

1. Make sure that Fusion installer is not running in task manager
2. Go to C:\Users\user\AppData\Local\ DELETE folder Autodesk\
3. Do not use the same Fusion installer. Can you please download the installer again? (make sure that 360 is not found in the installer name)
4. Now install again

This should help get the full install done. 

[CGBenner]

@mehul.agarwalEDXTC Did the information provided answer your question? If so, please use Accept Solution so that others may find this in the future. Thank you very much!

[mondehardsound1]

i have other Autodesk apps installed on my pc, by deleting the Autodesk folder as suggested in the second step of the solution will that not stop them from opening?

[RajkumarIlanchelian]

@mondehardsound1 Can you please add a snapshot for what are the folders under Autodesk? I can then tell you which ones to delete.