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Unable to save or upload files since April V.2.0.12888 update

eldridge.c
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Message 1 of 4

Unable to save or upload files since April V.2.0.12888 update

eldridge.c
Explorer
Explorer

Environment : School, using Lightspeed Relay, previously hasn't been an issue.

EXE used : Admin Lab exe

Operating System : Windows 10 20H2

Previous issues : None, has been installed and updated since October 2020

 

Situation :

Updated to April V.2.0.12888 on the 25/04/2022, since then, all uploads or saving to the Fusion 360 cloud stops halfway and never completes.

 

What I've tried already:

  1. CTRL+A, Reset Fusion 360
  2. Reinstall of Fusion 360
  3. Network connectivity test passed without issues

 

 

Any ideas?

 

Thanks

 

 

 

 

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Message 2 of 4

eldridge.c
Explorer
Explorer

Needed to unblock the following :

 

com-autodesk-oss-direct-upload.s3-accelerate.amazonaws.com
ase.autodesk.com
developer.api.autodesk.com
f360sc-p-ue1.api.cosv2-p-ue1-dn.autodesk.com
js.prd.fusionapi.autodesk.com
com-autodesk-oss-direct-upload.s3-accelerate.amazonaws.com

 

 

 

Working now

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Message 3 of 4

ahazelbaker
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Explorer

 

Currently experiencing this issue as well in our district with Lightspeed. All listed domains are allowed in the dashboard. Did you have to add any of these to the exclude from decryption list as well? 

 

Putting together a test machine to run service log reports myself now.

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Message 4 of 4

eldridge.c
Explorer
Explorer

Yes, decrypted exclusion

 

Add these : 

 

https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/What-U...

 

 

Had to manually add the full links to the decryption, even unblocking 'Autodesk.com' didn't catch any subdomains

 

 

I ran their proxy verbose logging and sent them the log.  

 

Give me a shout if you need a hand, I'm back in 8-4 BST

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