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Unable to reinstall Fusion

banatibencea
Explorer
Explorer

Unable to reinstall Fusion

banatibencea
Explorer
Explorer

I had problems with Fusion not launching properly / only launching after multiple tries, restarts.
Sometimes it wouldn't start at all, then if it did start, usually only the UI loaded, the 3D modell did not.
Because of this, I decicded to uninstall, and then reinstall fusion.
I couldn't uninstall Fusion the regular way (Fusion service utility also wouldn't work), so I decided to delete Autodesk's forders in the AppData, OneDrive folders.

Now I'm unable to install Fusion. I've attached the error message, and the log files bellow.

 

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Accepted solutions (1)
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RajkumarIlanchelian
Autodesk
Autodesk
Accepted solution

@banatibencea Can you go to :

1. C:\Users\(username)\Appdata\Local\ Delete the Autodesk folder
2.
Also on your desktop please delete the shortcut launcher 
3. Restart your machine

Try install again.

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

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banatibencea
Explorer
Explorer

Thank you, it worked.
There was an issue with OneDrive, which didn't allow the Fusion shortcut to be deleted.

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RajkumarIlanchelian
Autodesk
Autodesk

@banatibencea Glad to know this worked. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

1 Like