Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to reinstall Fusion

3 REPLIES 3
SOLVED
Reply
Message 1 of 4
banatibencea
253 Views, 3 Replies

Unable to reinstall Fusion

I had problems with Fusion not launching properly / only launching after multiple tries, restarts.
Sometimes it wouldn't start at all, then if it did start, usually only the UI loaded, the 3D modell did not.
Because of this, I decicded to uninstall, and then reinstall fusion.
I couldn't uninstall Fusion the regular way (Fusion service utility also wouldn't work), so I decided to delete Autodesk's forders in the AppData, OneDrive folders.

Now I'm unable to install Fusion. I've attached the error message, and the log files bellow.

 

3 REPLIES 3
Message 2 of 4

@banatibencea Can you go to :

1. C:\Users\(username)\Appdata\Local\ Delete the Autodesk folder
2.
Also on your desktop please delete the shortcut launcher 
3. Restart your machine

Try install again.

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Message 3 of 4

Thank you, it worked.
There was an issue with OneDrive, which didn't allow the Fusion shortcut to be deleted.

Message 4 of 4

@banatibencea Glad to know this worked. 

Rajkumar Ilanchelian
Autodesk Fusion

Join Fusion Insider

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report