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Unable to reinstall after the repair tool removes Fusion from my PC, "leftover files" error

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Message 1 of 3
Bansheeboy11
195 Views, 2 Replies

Unable to reinstall after the repair tool removes Fusion from my PC, "leftover files" error

Ive now spent hours today trying to insert a small STEP file into 360, which led to the repair tool unsuccessfully removing 360 from my PC and now im getting a leftover files error from the web launcher when trying to reinstall. Autodesk took away pretty much everything from the free accounts last year, now i pay for the full program and have nothing but problems. The installer wants me to delete a WebDeploy folder thats 30gb. Any help would be appreciated! 

 

Bansheeboy11_0-1706213365667.png

 

2 REPLIES 2
Message 2 of 3

@Bansheeboy11 That is the folder where the installer drops in all the needed files. However we expect this to be in the 8-10Gb range. 

You can safely delete that folder and try to install again. Did you try a restart of the machine to since often times that does solve a lot of these kinds of issues. 

on a different note you mentioned "which led to the repair tool unsuccessfully removing 360 from my PC". Is my understanding that you could not insert a STEP file and you did the repair to see if that will fix it? 

Rajkumar Ilanchelian
Autodesk Fusion

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Message 3 of 3
Bansheeboy11
in reply to: Bansheeboy11

Hello, i did delete the file which allowed me to continue the reinstall and the software seems to be working correctly.

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