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Unable to pan with a MacbookPro trackpad after a while

infoGTZSE
Explorer Explorer
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Message 1 of 8

Unable to pan with a MacbookPro trackpad after a while

infoGTZSE
Explorer
Explorer

Hi,

Unfortunately this issue still happens (has occurred for the last 3 months or so)

 

After using Fusion 360 for a while, (possibly after alt-tabbing), the trackpad no longer acknowledges the pan gesture. Instead of panning, it sort of does a half broken zoom.

Restarting Fusion 360 always fixes the issue, but this is time consuming especially when needing to upload files before being allowed to quit.

 

Thanks

Russell

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805 Views
7 Replies
Replies (7)
Message 2 of 8

ryan.bales
Autodesk Support
Autodesk Support

Can you fill us in on what mac you have? OS and hardware?



Ryan Bales
Fusion 360 Product Support
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Message 3 of 8

infoGTZSE
Explorer
Explorer
Hi,

Yeah sure:

MacBook Pro (Retina, 13-inch, Mid 2014)
2.6 GHz Intel Core i5
8 GB 1600 MHz DDR3
Intel Iris 1536 MB
macOS 10.13.4 (High Sierra)


Thanks,

Russell
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Message 4 of 8

ryan.bales
Autodesk Support
Autodesk Support

I think this is roughly the same era as mine - which i too have this issue on occasion. 



Ryan Bales
Fusion 360 Product Support
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Message 5 of 8

coderkevin
Explorer
Explorer

I'm having this issue too, and no amount of restarting or even reinstalling is fixing it. I can't use Fusion360 like this. It's driving me crazy! (And I'm supposed to teach the robotics team a cad class with this next week. 😳)

 

MacBook Pro (Retina, 15-inch, Mid 2015)

2.8 GHz Intel Core i7

16 GB 1600 MHz DDR3

AMD Radeon R9 M370X 2048 MB

Intel Iris Pro 1536 MB

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Message 6 of 8

jaharley
Contributor
Contributor

Any updates on this?  It's still happening to me in 2019 on my 13" 2015 Macbook.  I use an external monitor, which I read in another thread was part of the problem, but I'm not having any luck, even if I unplug my monitor.  Hard to use with out panning and rotating...

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Message 7 of 8

fred.leeXG5H2
Explorer
Explorer

I hate bumping old threads, but I just updated to the latest F360 and this problem is happening to me now.  When zoomed in on a macbook, the touchpad directional scroll is significantly reduced to the point that it is unusable.  Zooming out restores it.  I turned off "enable high resolution graphics" and the problem persists.  

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Message 8 of 8

wolfgangPBQGC
Enthusiast
Enthusiast

Same issue here. 

It is frankly quite embarrassing that a company like Autodesk is unable to properly support Apples touchpads. It is impossible to use fusion on a macbook without loosing a major amount of hair. Those touchpads work great with all kinds of other software, but with fusion it is pure PAIN. 

Please fix this Autodesk and don't loose your face! 

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