Unable to open designs - fails or hangs

[sergey.drob]

Needed to update a pair of very simple designs, and here we go. Fusion started with "Updating our services", okay lets wait 15 mins. Then when trying to open the design from the cloud Fusion just hangs. I am sitting for an hour already, and killed Fusion 360 for 6ths or 7th time. out of 7 attempts - 6 times it just hanged , one time it told me something like "error loading file", and then on the next attempt it just hangs again.

What's happening?

[RajkumarIlanchelian]

@sergey.drob Is Fusion in offline mode? Would it be possible to share your log files? )Help->Diagnostics & Support -> Get diagnostics logs). This will generate a zip file that you can attach.