Unable to Open a Model

[ebert_coetzer]

Hi I have designed a little model which I exported and 3d printed however, I cannot for the love of me open the model again since closing the application. I can see the model in the online Fusion portal but even trying to open it from there fails. 

[RajkumarIlanchelian · Accepted solution]

@ebert_coetzer Logs shows that you are on version 2.0.17954 and that the design is saved in a newer 2.0.18220 version. Updating to this version should solve this problem. 

[ebert_coetzer]

Hi @RajkumarIlanchelian thank you for helping me solve this, I really appreciate it. I have just used the "Check for Update" in Fusion 360 but it says I am up to date. How do I force an update?

[RajkumarIlanchelian · Accepted solution]

@ebert_coetzer This is interesting. I will look at the logs a bit more to see what could be happening but here is how to get you up to date. 

1. Close Fusion
2. Go to add/remove program 
3. Select Autodesk Fusion - Modify - to launch the service utility 
4. Run the repair utility