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Unable to load assemblies ever since new update

4 REPLIES 4
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Message 1 of 5
stuart_tang
124 Views, 4 Replies

Unable to load assemblies ever since new update

Ever since I updated my fusion 360 on Monday morning, fusion has been unable to open assemblies consistently. Sometimes the assembly opens fine, but 90% of the time, fusion just crashes immediately when I try to open the assembly. Is anyone else facing the same issue?

 

The assemblies could be opened without any problems prior to the update.

4 REPLIES 4
Message 2 of 5
Phil.E
in reply to: stuart_tang

Thanks for letting us know.

 

Are you getting a crash report when this happens? If you can provide a crash report number I can look into it.

 

If you have time you can also send me your diagnostic log files via email to phil dot eichmiller at autodesk dot com. Please refer to this forum post so I can associate the email with your post.

 

 





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 3 of 5
stuart_tang
in reply to: Phil.E

Hi @Phil.E,

 

Crash report number: 727528550

Date/Time: 2023-11-03 09:27:32 +08:00
Application: Fusion360.exe
Error: Access violation - code c0000005 (first/second chance not available)
Crashed Module Name: NaFusion10.dll
Exception Address: 0x00007ffdd120f663
Exception Code: c0000005
Exception Flags: 0
Exception Parameters: 0, 30
 
I have also sent the error report files to your email.
Please do let me know how I can avoid this, as it has been occurring since 1st November.
Thanks!
Message 4 of 5
Phil.E
in reply to: stuart_tang

Thanks for sending the information. We are currently working on a fix for this crash. Sorry for any inconvenience and thanks for your patience. When a safe fix can be tested we will release it.





Phil Eichmiller
Software Engineer
Quality Assurance
Autodesk, Inc.


Message 5 of 5
stuart_tang
in reply to: stuart_tang

Updated Fusion with the latest updated that just dropped earlier today and all issues seem to have been resolved, thanks!

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