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Unable to insert model. May not have been Synced correctly.

rbattagline
Community Visitor
Community Visitor

Unable to insert model. May not have been Synced correctly.

rbattagline
Community Visitor
Community Visitor

Today I've suddenly had problems uploading .stl and .step files and use them inside projects.  I'm getting an error when I'm trying to insert it that says:

Unable to insert

 

Fusion 360 is unable to insert (model name) into the current design.  It may have not been synced correctly.  Make sure everything is saved, restart Fusion 360 and try again.  If it still doesn't work, check with troubleshooting link or grab the log file and contact us through the Fusion 360 Help & Support forum for help.

 

I can't make heads or tails of the log file.  I've tried restarting Fusion as well as rebooting my computer.  I've tried several different files and none of them seem to load properly.

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RajkumarIlanchelian
Autodesk
Autodesk

@rbattagline Can you please tell us which version of Fusion you are on? If you are not on 2.0.18220 then can you go to Help - check for update and see if you are getting an update? It appears that you are trying to insert a file that could be saved in a newer version than your current Fusion is on. 

Rajkumar Ilanchelian
Autodesk Fusion

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