Announcements
Attention for Customers without Multi-Factor Authentication or Single Sign-On - OTP Verification rolls out April 2025. Read all about it here.

Unable to get new or renew hobbyist Fusion 360 license from South Africa

KotieSmit
Observer

Unable to get new or renew hobbyist Fusion 360 license from South Africa

KotieSmit
Observer
Observer

I have had and used Fusion 360 for a few years now.  I only use it maybe few times a year.

Today when I wanted to quickly design something I discovered my license has expired, no problem right??

I do vague (if I don't imagine things) that I might have opted in to trial a month full version maybe year+ ago.  I suspect that might be the root cause of the issues I'm facing now.

 

 

In the application I get this:

KotieSmit_0-1700909185530.png

KotieSmit_1-1700909263002.png

  1. This takes me to "https://www.autodesk.com/za/free-trials"
  2. I then search for Fusion 360 and select "Download Free Trial" 
    KotieSmit_2-1700909419326.png

     

  3. I am now directed to "https://www.autodesk.com/za/products/fusion-360/trial-intake"
  4. Select "Hobbyist" and "Next"
    KotieSmit_3-1700909524352.png
  5. This takes me to "https://www.autodesk.com/products/fusion-360/personal" and not as I would expect page "2/3 About you" as expectionis set in last step

    KotieSmit_4-1700909717339.png

     

  6. Continuing from here bring me eventually back to the page (step 4) where I select hobbyist and end in a endless cycle trying to renew my hobbyist licence.

 

 

I have :

  1. Tried different machines
  2. Logged out
  3. Use the US version of the site, that always tell me the phone number is not valid.

 

Any assistance will be greatly appreciated.

 

0 Likes
Replies (0)