unable to download and install updated fusion 360

Anonymous · ‎12-21-2020

here's the log when stream download was rejected by autodesk.

Traceback (most recent call last):
File "R:\Streamer\src\adsk\dls\streamer\retry_algorithm.py", line 123, in __call__
File "R:\Streamer\src\adsk\dls\streamer\manifests.py", line 279, in _open
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 421, in __call__
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 233, in __init__
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 525, in open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 543, in _open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 503, in _call_chain
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1362, in https_open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1321, in do_open
urllib.error.URLError: <urlopen error [WinError 10054] An existing connection was forcibly closed by the remote host>
2020-12-21 12:14:51,356 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.netlib - INFO :: ProxyMode: AUTO
2020-12-21 12:14:51,357 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.netlib - INFO :: Open Request https://dl.appstreaming.autodesk.com/production/67316f5e79bc48318aa5f7b6bb58243d/73e72ada57b7480280f...
2020-12-21 12:14:51,429 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.retry_algorithm - WARNING :: Problem performing network operation... Trying again.
Traceback (most recent call last):
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1319, in do_open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1252, in request
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1298, in _send_request
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1247, in endheaders
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1026, in _send_output
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 966, in send
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1422, in connect
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 423, in wrap_socket
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 870, in _create
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 1139, in do_handshake
ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by the remote host

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "R:\Streamer\src\adsk\dls\streamer\retry_algorithm.py", line 123, in __call__
File "R:\Streamer\src\adsk\dls\streamer\manifests.py", line 279, in _open
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 421, in __call__
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 233, in __init__
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 525, in open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 543, in _open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 503, in _call_chain
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1362, in https_open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1321, in do_open
urllib.error.URLError: <urlopen error [WinError 10054] An existing connection was forcibly closed by the remote host>
2020-12-21 12:14:52,831 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.netlib - INFO :: ProxyMode: AUTO
2020-12-21 12:14:52,832 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.netlib - INFO :: Open Request https://dl.appstreaming.autodesk.com/production/67316f5e79bc48318aa5f7b6bb58243d/73e72ada57b7480280f...
2020-12-21 12:14:52,960 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.process - INFO :: The host dl.appstreaming.autodesk.com is accessible
2020-12-21 12:14:52,960 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.process - INFO :: S_I: MTA0LjEyNi4yMjIuMjE1
2020-12-21 12:14:52,961 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.process - INFO :: C_PR_I: MTAuOS4yMzIuNDg=
2020-12-21 12:14:53,245 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.process - INFO :: Local DNS: U2VydmVyOiAgU1hEQzYucWcuY29tDSwgQWRkcmVzczogIDEwLjI1NS4wLjYN
2020-12-21 12:14:53,246 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.process - INFO :: Proxy enabled False
2020-12-21 12:14:53,246 - MainProcess(15608) - InstallDriver - adsk.dls.streamer.process - ERROR :: Exception during processing:
Traceback (most recent call last):
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1319, in do_open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1252, in request
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1298, in _send_request
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1247, in endheaders
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1026, in _send_output
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 966, in send
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\http\client.py", line 1422, in connect
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 423, in wrap_socket
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 870, in _create
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\ssl.py", line 1139, in do_handshake
ConnectionResetError: [WinError 10054] An existing connection was forcibly closed by the remote host

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 1199, in execute
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 1102, in execute_without_errorhandling
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 1053, in _get_default_app_streamer
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 239, in primary_app_network_manifest
File "R:\Streamer\src\adsk\dls\streamer\process.py", line 506, in _load_appmanifest
File "R:\Streamer\src\adsk\dls\streamer\manifests.py", line 453, in open
File "R:\Streamer\src\adsk\dls\streamer\manifests.py", line 290, in open
File "R:\Streamer\src\adsk\dls\streamer\retry_algorithm.py", line 123, in __call__
File "R:\Streamer\src\adsk\dls\streamer\manifests.py", line 279, in _open
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 421, in __call__
File "R:\Streamer\src\adsk\dls\streamer\netlib.py", line 233, in __init__
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 525, in open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 543, in _open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 503, in _call_chain
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1362, in https_open
File "C:\3P\PYTHON\3.7.6\WIN64_1\lib\urllib\request.py", line 1321, in do_open
urllib.error.URLError: <urlopen error [WinError 10054] An existing connection was forcibly closed by the remote host>

Anonymous · ‎12-21-2020

Also tried this whit same results

Issue:
You are getting network errors during the installation of Fusion 360. You may find an error like the below error in the installation log file.

urlopen error [WinError 10061] No connection could be made because the target machine actively refused it

The solution below shows how to install Fusion 360 with a single thread, which may help to resolve this issue.

Causes:The streamer is creating too many threads or connections at one time and a network component is interfering with the operation of the streaming installer.

Solution:Install Fusion 360 with a single thread:

1. First delete the current log file  %localappdata%\Autodesk\autodesk.webdeploy.streamer.log
2. Next, in a internet browser, go to  http://fusion360.autodesk.com/about
3. Select the Download a Free Trial button to get the latest version of the streamer. Take note of the file name and directory.

Note: The streaming installer will usually be " downloaded to  %USERPROFILE%\Downloads\ and the name of the file will usually begin with  Fusion 360 Client Downloader followed by additional alphanumeric numbers.

4. Rename the installer to "Fusion 360 Client Downloader.exe "
5. Launch the Command Prompt  C:\Windows\System32\cmd.exe
5. Change the directory to the download directory using the CD command (e.g.  cd %USERPROFILE%\Downloads)
6. Type “Fusion 360 Client Downloader.exe" -o single
7. Press Enter and follow any prompts to install Fusion 360

Results: The installation process should start and run to completion. It may take longer than normal to install.

Anonymous · ‎12-21-2020

Our It dept has worked on this all morning today for over 6 hours They cannot find anything wrong on our end.