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Unable to create Fusion Team

Anonymous
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Message 1 of 9

Unable to create Fusion Team

Anonymous
Not applicable

I am the CAD manager for several Fusion users.  I cannot create a Fusion Team for us all to share - but my users are able to.  I don't have the option to create one, just join one.  Any ideas?

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7,405 Views
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Message 2 of 9

julia.paganucci
Autodesk Support
Autodesk Support

hi @Anonymous , 

 

thanks for posting! I just took a look at your account and it looks like you have a team hub already. If you're in your hub in the browser, the url will NOT be myhub.autodesk360.com. If this is the case, you are in your team hub. Each user is only able to own 1 team hub.

 

Thanks, 

Julia Paganucci

Technical Support Specialist



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Message 3 of 9

Anonymous
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When I select my name from the top right of the screen, the dropdown gives me the option to switch the team.  When I select it I get "+ Join Team".  the dialog that launches say "We couldn't find any teams that you might like to join based on your email address....."  And there are no options to create a Team. 

 

As I am the manager of the department I'd like to create a team that my subordinates can share.  I don't seem to have that option.  I'm sure I'm missing something.

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Message 4 of 9

Anonymous
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My online Fusion Team page doesn't give me the option to create a team either.  I can create a project.  Do I have to sign out of my personal account and create a new account for the collaborative team?

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Message 5 of 9

Anonymous
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?   Support?  Anybody home?

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Message 6 of 9

Anonymous
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This is what I see.  My peers have an option to add a team.

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Message 7 of 9

Anonymous
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You say "Each user is only able to own 1 team hub." But I have users that have created other teams.  

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Message 8 of 9

Anonymous
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Accepted solution

So it looks like Autodesk changed Fusion recently so that any new user doesn't get a "personal" account and that their account IS a Team account.  So to manage a team you have to create and share (and manage) those folders within your Team to manage different projects.  Whew!

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Message 9 of 9

Anonymous
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I created my account in response to an invite from an existing account (or at a very early point associated to a team)

I would like to do some projects not related to that team, but can't create a team (I'm just perminantly wedged in the team that invited me early on.

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