Unable to connect to Internet error after March 2022 Update

[juancme]

Hi,

After the March 2022 update, we have been getting the "Unable to connect to Internet" error.
Working in a lab environment for our school district, when updated to the March release, now all come up with Unable to connect to the Internet.

Our IT department has blocked these websites below. These sites were not listed as approved ports and domains.

Are these sites needed to operate the program?

autodesk.evergage.com/pr

autodesk.evergage.com/twreceiver

tags.tiqcdn.com/utag/autodesk/akp-akn/prod/utag.js

tags.tiqcdn.com/utag/autodesk/akp-community/prod/utag.js

tags.tiqcdn.com/utag/autodesk/lib-adobevisitorapi/prod/utag.sync.js

tags.tiqcdn.com/utag/autodesk/lib-gdpr/prod/utag.50.js

tags.tiqcdn.com/utag/autodesk/lib-target/prod/utag.sync.js

tags.tiqcdn.com/utag/autodesk/oxygen/prod/utag.js

[Phil.E]

Have you tried connecting to those sites to see if it solves the problem?

Here is the knowledge article for this issue:

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Lau...

Here is the troubleshooting for network issues page:

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Net...

Here are the ports and domains required for Fusion (proxy related)

https://knowledge.autodesk.com/support/fusion-360/troubleshooting/caas/sfdcarticles/sfdcarticles/Fus...

Please let me know what you find. 

Thanks,

[juancme]

@Phil.E 

I just had all the links in the ticket approved and the software is still giving the unable to connect to internet error.

Attached is the Application Log file.

[Phil.E]

Thanks for the details. I've escalated this to a technical team for issues like this.

[juancme]

@Phil.E 

How soon will I hear back from the technical support team?

[Phil.E]

Sorry but I don't know at this time.

[Phil.E]

I sent you an email with a possible solution. Please respond.