Two design files disappeared

davidGENGX
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Message 1 of 8

Two design files disappeared

davidGENGX
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Participant

I worked on some designs yesterday and today they are nowhere to be seen. Pretty frustrating. For one of them, there is a very early version of the file (but i'm quite sure i saved the file in its final form. The other seems to have gone completely. Any advice would be welcome!

I'm working on a fast windows computer, and have included the diagnostic log.

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Message 2 of 8

HughesTooling
Consultant
Consultant

Have you tried the online hub in your browser and look at the activity?

In Fusion's data panel Click the down arrow next to your user name and select open on the web

HughesTooling_3-1632511190717.png

 

 

Then expand the Activities tab, right side of screen to see your latest saves.

 

HughesTooling_0-1632510799674.png

 

Mark Hughes
Owner, Hughes Tooling
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Message 3 of 8

davidGENGX
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Thanks! I had a look but they aren't there. I think maybe the computer shut itself down before it uploaded the changes to the cloud or something. I did have some comp issues the last few days, so sadly that doesn't seem to be over yet. If it happens again i'll post more.

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Message 4 of 8

HughesTooling
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Are there any recovery documents showing on the file menu?

HughesTooling_0-1632511993641.png

 

Mark Hughes
Owner, Hughes Tooling
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Message 5 of 8

davidGENGX
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No, no recovery files in the file menu either . They really seem to be gone.

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Message 6 of 8

jhackney1972
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Consultant

It is worth taking a look at your Fusion 360 cache folder to see if they are there.  The names of the files are extended but I think you will recognize them if they are there.  The path below is taken from a Windows 10 machine.

 

Cache Folder.jpg

John Hackney, Retired
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Message 7 of 8

davidGENGX
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I don't seem to be able to locate the autodesk folder in the appdata folder at all. I wonder if it got installed somewhere else?

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Message 8 of 8

davidGENGX
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Participant

oops, i just found the folder afterall. Looking for the files now.

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