Tutorial video playback Error

[Anonymous]

New to the sight and have found this to be a great place for advice, So thanks in advance. My issue is video playback in the tutorials in the fusion 360 site.

Some videos will play and some don't. I get a "error loading video source" when trying to watch. The main page videos play fine but when I go to

follow up videos I get the error message. Anybody else having this issue? Would love to be able to watch these tutorials. I'm running Windows 7. I updated my

video card drivers about a month ago.

[masa.minohara]

Hi @Anonymous,

Thank you for posting in the community forum! Could you give me a link to the page that contains the video that doesn't play and attach a screenshot of the error message you are receiving? Also, does it make a difference if you use another web browser? 

[Anonymous · Accepted solution]

Hi, Doogin here. I tried changing web browsers and that did the trick. Was using Firefox but had to switch back to I.E.  Thanks so much for the heads up. I also had some trouble getting a

screen shot. Again I think it was Firefox blocking the shot. A message came up that said Firefox was unable to capture screenshot in Private Browsing Mode. Hope this helps and thanks again