Trouble with saving files and or creating folders or new projects.

[myrickd]

I have a student that is having trouble with his account. He cant save anything, create a project, or create a folder. He gets an error message that says "Error Hub Suspended" when he tries.

I need to know how to get this fixed.

[piotr.kornafel]

Hello @myrickd 

Could you share with me an email for this account for which this hub doesn't work?

[myrickd]

The email that is associated with that account is na41315@wdmcs.org.

Thank you for any help you can give.

[piotr.kornafel]

Hello @myrickd 

Should work now.

Could you confirm?

[myrickd]

I have this student tomorrow. I can check then.