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Trouble With Re-Installation

gandhi04
Community Visitor

Trouble With Re-Installation

gandhi04
Community Visitor
Community Visitor

Hello, I am having a lot of trouble with re-installing fusion 360. Here are the steps I followed:


- I installed Fusion 360 three days ago, and it was working fine.
- I noticed that the Fusion 360 application was not in the Applications folder on my Mac, so I moved it there.
- Ten minutes later, Fusion 360 crashed.
- I tried reopening it, but nothing happened. At some point, two Fusion 360 icons appeared in my toolbar, but neither of them would open. They would just keep loading and then crash.
- So, I restarted my computer and deleted all instances of Fusion 360 on my computer.
- I also went into my Activity Monitor and removed all instances of Fusion 360 and Streamer as you guys suggested on the help site.
- Then, I redownloaded Fusion 360.
- It still doesn't work. 😞 It throws a "You have two installers running" message and asks me if I want to open Fusion. I press "Yes," but then nothing opens.
- I don't know what to do. I checked my Finder, and I don't have any other instances of Fusion 360 downloaded on my computer (neither the app nor the installer).

 

I tried following this article, but it was unsuccessful: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Multiple-installer...

 

If anyone can help me with this, I would be very grateful 🙂

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RajkumarIlanchelian
Autodesk
Autodesk

@gandhi04 Fusion 360 is not meant to install in the application folder. 

1. Please go to launchpad
2. Do you see Fusion 360 service utility

3. launch it and run the repair Fusion 360

Does that help?

Rajkumar Ilanchelian
Autodesk Fusion

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