Trouble installing Fusion 360 on iMac

[cmcintyreWRZKL]

I have been using Fusion 360 ( version 2.0.9011) on my iMac ( Mac OS Big Sur 11.2) on an education license for two years. Fusion was not automatically updating, so I performed an uninstall. After downloading it today, it will not reinstall. I have tried to use the Fusion Cleaner to get a clean uninstall, but get the message that I do not have permission to open it, even though it shows that I do when I look under get info. I have attached the installation log files and would appreciate any help you could provide.

Thanks

Gordon McIntyre

[jhackney1972]

Your log file shows the error shown on the Autodesk Help page.  See it its suggestion helps.

[cmcintyreWRZKL]

Thank you for your suggestion, however when I go to the Library/Application Support folder, there is nothing referring to fusion, Autodesk or Web Deploy to delete.
Thanks
Gord

[jhackney1972]

This is normally a hidden folder.  You have to make it visible.

[cmcintyreWRZKL]

Hi, thanks for your help on this, after spending about four hours on the phone with Apple’s tech support today, we created a new user log in name on my computer and were able to download, install and run fusion successfully.
Thanks
Gord