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Toolbar appears blacked out

Anonymous
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Message 1 of 26

Toolbar appears blacked out

Anonymous
Not applicable

My toolbar suddenly black out when I opened it. I was able to use the software fine until I reopened it and the toolbar blacked out. I have tried uninstalling and reinstalling but the issue is still there.

Here is a screenshot for further detail. I can still click the functions of the toolbar and everything works but the toolbar is blacked out.

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Accepted solutions (3)
6,778 Views
25 Replies
Replies (25)
Message 2 of 26

dsouzasujay
Autodesk
Autodesk
Accepted solution

Hi @Anonymous ,

 

Can you try a solution provided by @lance.carocci .

In Message 29


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 3 of 26

Anonymous
Not applicable

I am unsure of the instructions specified in his comment.

 

  1. Right-click on My Computer/This PC on the Desktop or in the Start Menu and select “Properties”

I am not sure what he means by this.

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Message 4 of 26

Anonymous
Not applicable

I was able to figure it out.

 

It now works and the bar is not blacked out anymore.

 

Super weird but I guess it works.

 

Thank you!

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Message 5 of 26

dsouzasujay
Autodesk
Autodesk
Accepted solution

Hi @Anonymous ,

 

Follow as below image

  1. Right click on My PC and select 'Properties'
    Screenshot 2021-04-28 at 1.48.25 AM.png
  2. A 'System' window will appear, Select 'Advanced System Settings'
    Screenshot 2021-04-28 at 1.48.34 AM.png
  3. A 'System Properties' window will appear, Click on 'Environment Variables'
    Screenshot 2021-04-28 at 1.48.42 AM.png
  4. A 'Environment Variables' window will appear, Under 'USer Variables for <Your Username>, Click 'New'
    Screenshot 2021-04-28 at 1.52.39 AM.png
  5. Add below details, hit ok
    Screenshot 2021-04-28 at 1.55.23 AM.png

 


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 6 of 26

dsouzasujay
Autodesk
Autodesk

Oh.. i see you have figured it out 😀


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 7 of 26

lance.carocci
Autodesk
Autodesk
Accepted solution

@Anonymous please gander at these screenshots for guidance, and let us know if you have any questions.

This-PC0.png

 

This-PC1.png


Lance Carocci
Fusion QA for UI Framework/Cloud Workflows, and fervent cat enthusiast
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Message 8 of 26

Anonymous
Not applicable

I had the same problem and the other solution (involving navigating to "My PC" and messing with properties) did not work for me. What did work was just moving my mouse around under the black bar covering the toolbar and finding the workspace button. If you can manage to find the button and switch workspaces, this fixed the problem for me. Silly, but seems to work consistently. Hopefully this helps someone.

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Message 9 of 26

Anonymous
Not applicable

I have the same problem (started when I installed the update), and this isn't working. Is there anything else I can try?

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Message 10 of 26

Anonymous
Not applicable
I just got it: I played around with visual effects in system properties
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Message 11 of 26

dsouzasujay
Autodesk
Autodesk

Hi @Anonymous @Anonymous ,

Screenshot 2021-04-28 at 1.38.11 PM.png

If above solution is not working.

Restart your PC and try to launch fusion 360

If you still see the same issue, then

 

Please Remove/edit below Environment Variables

  • Variable Name: QT_OPENGL
  • Variable Value: software
 
And add below Environment Variables.
  • Variable Name: QT_OPENGL
  • Variable Value: angle

If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 12 of 26

beatNXAMS
Observer
Observer

@dsouzasujay @Anonymous  This solved the problem on my computer - thanks!

 

(Sorry I can't find the "accept solution" button.) 

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Message 13 of 26

dabisdris
Observer
Observer

Hello,

Item 5. details are impossible to read since resolution is bad. Zooming in doesn't help.

Can you place the field info in the the instructions you listed?

Thanks

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Message 14 of 26

dabisdris
Observer
Observer
I found the correct variable further down in the thread:

Variable Name: QT_OPENGL
Variable Value: angle

All is well now. Thanks.
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Message 15 of 26

hansen.95
Explorer
Explorer

None of these solutions is working for me.

  • Environment variable QT_OPENGL with value "software"
  • reboot
  • Environment variable QT_OPENGL value "angle"
  • reboot
  • changed workspace multiple times
  • under system properties - performance options - visual effects, selected "Adjust for best performance"
  • update graphics driver (Intel HD Graphics 620 to driver version 27.20.100.8681)

Any suggestions?

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Message 16 of 26

Anonymous
Not applicable

I'm having the same issue. Please Help

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Message 17 of 26

dsouzasujay
Autodesk
Autodesk

Hi @Anonymous @hansen.95 ,

 

When you Launch Fusion 360, Are you seeing Same Black screen? 
Can you please attach your environment variable window screenshot?


If you find my answer solved your question, please click the "Accept Solution" button

Sujay D'souza
SQA Manager
Quality Assurance
Autodesk, Inc.
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Message 18 of 26

alex.trudel
Community Visitor
Community Visitor

It worked for me! Thank you

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Message 19 of 26

Anonymous
Not applicable
Great, Issue solved.
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Message 20 of 26

Anonymous
Not applicable

This solution worked for me. 

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