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Tool & Post Libraries missing after required Hub update

eveale
Explorer Explorer
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Message 1 of 3

Tool & Post Libraries missing after required Hub update

eveale
Explorer
Explorer

I installed the required Team Hub update this morning, seems all my files transferred over except all my saved tool & customized posts I had set up. How do I retrieve that info?

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120 Views
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Message 2 of 3

seth.madore
Community Manager
Community Manager
Accepted solution

When moving from Single User to a Team hub, all your CAM assets are bundled up and put in a separate folder. Unfortunately, you will have to manually move them into their proper location, but this article spells out how you have to go about that. It's a relatively easy task that you can do from any web browser

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Single-Storage-is-...


Seth Madore
Customer Advocacy Manager - Manufacturing


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Message 3 of 3

eveale
Explorer
Explorer

Thanks Seth! I was able to move over my tool & post assets online. 

 

 

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