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'There was an error while logging into Fusion'

Anonymous

'There was an error while logging into Fusion'

Anonymous
Not applicable

Having downloaded Fusion 360 I get the following message,

 

'There was an error while logging into Fusion'

 

I have tried the options below, but to no avail.

 

Thus I'm contacting the Forum 360 support forum.

 

Help most welcome,

 

Regards

 

Donald

 

Issue

You see the following message. Then Fusion 360 closes the notification and exits. 

 

 

Before you try this solution, verify the following:

  • You can successfully sign in to Fusion Team here.
  • The Fusion 360 service is working as expected, which you can verify on the Autodesk Health Dashboard.
  • Your system time is correct. Both the time and the time zone are correct.
  • You haven’t changed the email address associated with your Autodesk Account. For more information, see this article.

If this solution doesn’t fix the problem, visit the Fusion 360 Support forum for help.

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Replies (3)

jose.albertohehi
Participant
Participant

Hi, Donald

I am having the same issue, could you resolve the problem? Do you have any tips to solve it?

 

Thank you

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marsalekVPSDT
Community Visitor
Community Visitor

Hello everybody,

in my case, the system time was off by 1 hour. For an unknown reason. After synchronising my system time, everything works again.

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jibril.sharafi
Community Visitor
Community Visitor

This worked for me. Thanks.

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