Community
Fusion Support
Report issues, bugs, and or unexpected behaviors you’re seeing. Share Fusion (formerly Fusion 360) issues here and get support from the community as well as the Fusion team.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Streamer.exe and Autodesk

38 REPLIES 38
Reply
Message 1 of 39
SuncoastTechnicalCollege
4457 Views, 38 Replies

Streamer.exe and Autodesk

Teacher laptop was doggy and I looked at task manager - I see these Streamer.exe files running and eating CPU. every time I load Fusion and then bailout it runs that streamer. I just did it a 3rd time and now its at 46% CPU after i clipped this. Whazzup with that? 



autodesk streamer.JPGup????

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
38 REPLIES 38
Message 2 of 39

Streamer.exe is the process that updates Fusion. I noticed it ran for quite a long time after the last update, think sometimes this is why an update can go wrong. When I see the message saying a new version has landed and an option to restart, I never let Fusion do the shutdown and restart because I've had it corrupt fusion too many times. I always close Fusion, open task manager and wait until Stream.exe closes then restart Fusion myself and it's never gone wrong!

 

Don't know if you have a problem but it might be worth just closing Fusion and wait 10-20 minutes to see if streamer does actually complete the install. 

 

Mark

 

Edit, just noticed you have 2 stearmer.exe running! Never seen that before. What happens if you restart your computer, then start Fusion?

Mark Hughes
Owner, Hughes Tooling
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature


Message 3 of 39


@SuncoastTechnicalCollege wrote:

Teacher laptop was doggy and I looked at task manager - I see these Streamer.exe files running and eating CPU. every time I load Fusion and then bailout it runs that streamer. I just did it a 3rd time and now its at 46% CPU after i clipped this. Whazzup with that? 



up????


I'd guess every time you've started and closed Fusion a new streamer.exe has started. Try a reboot of the laptop, start Fusion once, then close and open task manager and wait for streamer.exe to do it's stuff. 

 

Mark

Mark Hughes
Owner, Hughes Tooling
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature


Message 4 of 39

on My home computer - the streamer.exe seems to time out very quickly. I don't end up with multiples like the school computer 

I'm going to look at the school process again

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 5 of 39

may be the difference between home user and lab install? 

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 6 of 39

@jeff_strater  Who would be best to tag in on this? Should streamer.exe even run with a lab install?

 

Thanks Mark

Mark Hughes
Owner, Hughes Tooling
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

EESignature


Message 7 of 39

so streamer is looking for latest updates?   ah ha

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 8 of 39

I now have 3 streamers even I did reinstall new lab software - If I go into Fusion each time I X out it starts a new streamer

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 9 of 39

autodesk streamer 3 lab install.JPG

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 10 of 39

one hour later still (3) streamers

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 11 of 39

I now have 3 streamers even I did reinstall new lab software - If I go into Fusion each time I X out it starts a new streamer

autodesk streamer 3 lab install.JPG

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 12 of 39

after an hour
autodesk streamer 3 lab install.JPG

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 13 of 39

Thanks, @HughesTooling - this is out of my league...  I've sent a request for someone more knowledgeable than me to comment on it.  Yes, I would expect a streamer.exe to run for a lab install (it's the only way that Fusion gets installed, I think).  But, there should never be more than one.  Also, you should, as @HughesTooling said in an earlier response, not shut down Fusion while the streamer is running.  It should be OK to do that, we should clean up that process, but I would never try this.  You should kill those streamer processes, or better, just reboot the computer - I would hope those do not come back, then try uninstalling and re-installing.  But, again, hopefully someone more knowledgeable will come along to help.

 


Jeff Strater
Engineering Director
Message 14 of 39

Hi @SuncoastTechnicalCollege 

I think this is a new issue - I saw this recently while testing as well. I am escalating to the appropriate team internally.

 

Cheers,

Karina

 


Karina Harper

Software QA Engineer, Fusion 360

Fusion 360 Webinars | Contact Support | EDU Support | Support Board Best Practices


Message 15 of 39

I just checked student lab install computers and they have no issues BUT they are version 14133 - I never even see the streamer come on in task manager in student computers 

 

my 2 - teacher lab install old version 2.0.17337 and new version V.2.0.14567 have the multiple streamers. 
I just updated to Oct 19th update manually - like I usually do  

I can manually end task in task manager - but ?? 

My home install has no issues which is auto updates

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 16 of 39

Quite a while back I reported another issue with Streamer.exe - I never had more than one going at once, but did see that after an update/reload of Fusion, it kept running for minutes after I closed Fusion again. Then, the next time I try and hibernate my PC (Windows 10), the hibernate hangs halfway through, have to hard power cycle the PC to get it back. Not the same as what you are seeing in this thread, but it IS another wierd behavior from Streamer.exe. This happens to me EVERY time fusion updates - one workaround I found worked for a while was to Sleep the PC rather than Hibernate the first time after a Fusion update. Worked fine that way till this latest update, that time even the Sleep hung partway in and had to hard power cycle the machine. Leaving it sit till Streamer.exe is done and then shutting down the machine does not help.

 

Sorry to intrude on this thread, but since the support team appears to be ignoring that other bug report, thought I'd bring it up again in the hope that while they are looking at your bug they might look for my related one too!

 

Chris

Message 17 of 39

thanks man,  


CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 18 of 39

we just updated all student computers and tested and NONE of them have the hanging streamer.  Thats good. 

my teacher computer has not been updated to Windows 10 version as of August. 
So I will report after that is updated

CNC Machinist Education Network
https://www.youtube.com/c/CNCMachinistEducationNetwork
Message 19 of 39

I just returned from the weekend to find streamer.exe having run nearly flat out over the weekend. I rebooted on Friday morning and by this morning (Monday, 3 days later) the streamer.exe had clocked 100% CPU for most of that time.

Message 20 of 39

Same issue here: Autodesk “streamer.exe” launches and runs indefinitely with high CPU usage after closing Fusion 360 Lab version (global, all users). Each time Fusion 360 closes, a new instance of “streamer.exe” launches as shown in this screenshot of Task Manager.

DChristmas_0-1670865402541.png

This lab version of Fusion 360 was installed for all users by running “Fusion 360 Admin Install.exe” downloaded from
https://dl.appstreaming.autodesk.com/production/installers/Fusion%20360%20Admin%20Install.exe

 

Workaround: Set a compatibility flag on “streamer.exe” for all users to run as an administrator, as shown in the screenshot below. Sometimes after Fusion 360 is updated, this compatibility flag has to be set again.

DChristmas_2-1670865599615.png

 

Hopefully this issue gets fixed in the next update of Fusion 360 Lab version.

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk Design & Make Report