Strange reseller upon signing up for Fusion360

colin_mcdonald
Explorer
Explorer

Strange reseller upon signing up for Fusion360

colin_mcdonald
Explorer
Explorer

Hello all:

... upon finishing the (entirely online) process for paying for Fusion360 (from Canada) I notice that the receipt lists "Reseller: Лобенко Софья". (See the screenshot if the Cyrillic isn't coming through.)

  Is this normal?

Cheers, C

0 Likes
Reply
368 Views
5 Replies
Replies (5)

TheCADWhisperer
Consultant
Consultant

@colin_mcdonald wrote:

Hello all:

... upon finishing the (entirely online) process for paying for Fusion360 


What website?

0 Likes

colin_mcdonald
Explorer
Explorer

Hi CADWhisperer:

... thanks for the reply.

  It's not a website -- instead it's the reseller mentioned in the emailed receipt from the Autodesk Store.

Cheers, C

0 Likes

TheCADWhisperer
Consultant
Consultant

How did you complete an on-line transaction without a website?

What is the name, address and phone number of your reseller?

 

0 Likes

colin_mcdonald
Explorer
Explorer

...

I started inside of Fusion360 itself, picked "Subscribe", and ended up at the Autodesk Store.

  After successfully going through the usual routines (which included moving over to the Canadian store), I was emailed an auto-receipt. This email listed the reseller in Cyrillic. I did not knowingly go through a reseller at any point in the process.

  Normally I wouldn't care, but any Cyrillic text or addresses tends to trigger my "fishing?" paranoia.

  What's going on at Autodesk?

Cheers, C

0 Likes

James.Youmatz
Autodesk Support
Autodesk Support

Hi @colin_mcdonald,

 

Sorry for the delay in getting to you. Can you email me at james.youmatz@autodesk.com with the actual receipt so that I can dig into this deeper. Not too sure off of the top of my head, but I'm sure we can nail down what's going on.

 

Thanks,



James Youmatz
Product Insights Specialist for Fusion 360, Simulation, Generative Design
0 Likes