Still recieve email notifications while I deactivated this option

[Anonymous]

Hi @paul.clauss, hi everyone.

I have an issue with email notifications.

I did what's explained in tutorials, I diactivated "send email notifications" option in my profile parameters. For my co-worker it worked perfectly but for me, not at all. And we are working on the same project.

The URL of our project is: https://myhub.autodesk360.com/ue2da47ae/g/projects/20180806142828681/data/dXJuOmFkc2sud2lwcHJvZDpmcy....

You can also find my diagnortic log files attatched to this message.

Could you help me with this ?

Thank you in advance.

[James.Youmatz]

Hi @Anonymous,

So took a quick peek and it looks like you are invited to your co-workers project (Based on the URL) and are receiving emails for that project in specific? Does this sound correct? 

What is the name of the project? Also, can you confirm that within the project, you are not "Following" it. I will check with the A360 team to see why this might be happening.

[Anonymous]

Hi @James.Youmatz.

This is perfectly correct.

The name of this project is "Trooper" and I checked, I'm not following it.

Thank you for your help.

[Anonymous]

I am experiensing the exact same problem.

I am part of three different projects. Was invited to all of them. I have turned off the notifications for all of them as well as turned of the mail notifications under settings. Still I get mail every time on of my co-workers saves a file. Actually I get two of the same mail every time. If an assembly is saved I get two mails for each part inside the assembly, which can be quite a bit sometimes. 

I have also tried to turn the settings on and off again, several times, without any luck.

[jarl93rsa]

I too am having this problem. Notifications turned off, not following the project and still getting email notifications.