SSL certificate error when trying to install Fusion 360 updated client installer

[evanss801]

Whenever I am trying to update or install fresh the FUSION 360 for my school, I keep getting an SSL failed Error message.

I have been through all the Firewall, Antivirus, Root certificate removal, Internet Filtering URL's with "support" and everything that is required to be done has been done and they have now pushed me over to the forums to get help.

Fresh download of the client downloader.exe was performed before trying to update.

SSL error below is the message that comes up

Log files of before Root Cert removal and then after importing Root Cert's back in.

I have tried the diagnostics tool to reset fusion 360 to no avail.

Has the SSL certificate error appeared with your hosting company again that caused this error back in 2016 and 2020?

When I run the diagnostics I get an amber cirlce next to MCMASTER.com/shell.aspx but I am able to fully browse this site on the PC's I am trying to install the latest updates on to?

This is becoming such an arduous task trying to get this software working.

Why can't you just supply people with the MSI's for installation?

[evanss801]

Bumping post

[evanss801]

Another shamless Bump and inlcuding more pics of problem

This error is happening within a school network - all URL's to be whitelisted have been whitelisted.

Streamer logs have been sent to AutoDesk support.

All avenues with AutoDesk Support have lead me to this forum as they are all out of ideas and have now said to post in here with the issues and the manufacturer will be along to help.

Well that was almost a week ago when I first posted and I am still yet to receive a reply.

[evanss801]

Bumpety bump bump waiting for product support 

[evanss801]

Yet again another bump to jump to the top of the threads.

[evanss801]

new client downloader without 360 in the name downloaded and tried to install and no luck.

Streamer log for reference.

[evanss801]

error message

Streamer log attached again

[evanss801 · Accepted solution]

Trying to also allow these sites to see if any allow the progression of the installation

[evanss801 · Accepted solution]

By adding the above information for url's has now allowed the download to work for updating FUSION360.

None of the URLS listed above were in any of the documentation that came from the HELP DESK these were found by running a filtering report on 1 specific PC trying to update fusion and seeing where its blocking using the filtering services on site at the school.