Slow to Save / Export files

[m.pearson6V97F]

Hi all,

We have a computer suite where fusion 360 is installed and used often on 32 machines. Over the last couple of weeks one or two at a time we've noticed machines have been slower and slower to save or export any file in Fusion 360. Now it's at the point where a student will attempt to save/export and they're stuck waiting 5 - 10 minutes while a blue cog whirls. 

We're sort of at a loss on how to solve this, could it be an issue talking to the Fusion cloud server? Or could there be an issue Fusions end? I would love to be able to fix this our end but i'm not sure where to start. This was working absolutely fine only a few weeks ago.

Many thanks all.

[dsouzasujay]

Hi @m.pearson6V97F,

Thank you for posting in the forum!

Do you mind sending up the complete log files? Help -> Support & Diagnostics ->Diagnostics log files. This will generate a zip file that you can upload it to the next reply.

[m.pearson6V97F]

HI @dsouzasujay 

Sorry for the long reply, the school term was over so I was not on site for a few weeks. Below I've attached three logs i've grabbed today, if you need more information please let me know or if you require more logs i'm happy to get some more. 

Many thanks

Matt